Why do you only carry one brand name of
artist brushes?
We spent a considerable amount of time researching the
market place. We found that the superior level of quality and expert
craftsmanship used to create the Beauty Strokes brush line surpassed that of the brushes that are on the
marketplace today.
We wanted to offer our customers a series of cosmetic
brushes from a company (Dynasty) that has a 77 year tradition of
quality and a history of exceptional performance around the world.
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How does the quality of these
brushes compare to other brushes on the market?
Unfortunately for consumers, the cosmetic brush market
has been flooded with brushes that are of a lesser quality for significantly
lower prices. Consumers are often disappointed to find that after only
a few uses, these brushes fall apart (shed bristles, loose ferrules, and
are of lower quality wood).
Dynasty® consistent quality control standards ensure customer
satisfaction in both product appearance and performance. Every product
on Yourbeautystrokes.com is backed with 77 years of high-quality
brush manufacturing experience that feature the right blend of form
and function.
How are shipping costs calculated?
Our shipping costs are calculated on a weight method.
All of our shipping carriers (Fedex, UPS, USPS) maintain rate tables
that are automatically accessed during online checkout. Each product
on Yourbeautystrokes.com is weighed, and that weight is assigned to each
product. During checkout, the rates are taken from each shipping
carrier in real-time, and the rates of each carrier is displayed for you to
choose from. For more information, visit our
Shipping
Policy page.
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I placed an order but I have not
received any confirmation emails. What is wrong ?
Your Beauty Strokes sends out a
confirmation email with every order transaction that takes place on
Yourbeautystrokes.com. Additional email notifications are sent when your
order has been gathered, if there is a delay in shipment, or to provide your
tracking number.
We have found that there are a few
Internet Service Providers (ISPs) that block our confirmation &
notifications emails as SPAM. Some systems notify our Customer Care
and Order Fulfillment teams, others do not. If you believe that this
is happening to you, please contact your ISP prior to contacting Your Beauty
Strokes. Once you notify your ISP to allow messages from
Yourbeautystrokes.com to go through, your problem is resolved.
If you have determined that the issue
is related to a problem on our side we will gladly investigate the reported
issue and obtain resolution.
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